Other initiative

Modena Protocol on Riders Rights

Country
Italy
Level
Local
Initiative type
Protocol
Binding
Voluntary
Date of initiative
In force
In force
Source
Visit page
Platform(s)
(Location-based) Delivery

Summary

Signed in 2021 by the Municipality of Modena and local branches of the Italian trade union confederations Italian General Confederation of Labour (CGIL), Italian Confederation of Workers' Trade Unions (CISL), and Italian Labour Union (UIL), this protocol promotes decent and safe working conditions for food delivery riders regardless of employment status. It supports the application of national collective agreements, particularly in logistics sector, emphasises the recognition of riders as employees, and establishes mechanisms for dialogue and institutional monitoring. The protocol also includes provisions on ethical platform conduct, designated rest areas, and public awareness initiatives promoting responsible platform use by businesses and consumers. For more information, please refer to the full text of the protocol (last checked Nov. 2025).

Parties

Employers side:

  1. N/A

Workers side:

  1. Italian General Confederation of Labour - Modena (Confederazione Generale Italiana del Lavoro Modena, CGIL Modena)
  2. Italian Confederation of Workers' Trade Unions - Emilia Centrale (Confederazione Italiana Sindacati Lavoratori Emilia Centrale, CISL Emilia Centrale)
  3. Italian Labour Union - Modena and Reggio Emilia (Unione Italiana del Lavoro Modena e Reggio Emilia, UIL Modena e Reggio Emilia)

Other:

  1. Comune di Modena – Municipality of Modena

Scope of the initiative

Applies to food delivery workers operating within the municipality of Modena and to platforms operating in that territory.

Thematic areas