Sectoral agreement for grocery delivery workers (Assogrocery - CGIL, CISL, UIL)

Platforms must provide clarity on how tasks are assigned and managed via app-based systems.

The agreement applies to workers hired as self-employed collaborators pursuant to D. Lgs. 81/2015, Article 2(2)a.

From the beginning of the collaboration, the platform is required to inform workers of all possible reasons for contract termination. In case of contractual violations, platforms need to inform workers in due time (within 15 days), leaving time for preparing a justification and contest the disciplinary measure.

The principles of equal opportunity and non-discrimination are endorsed.

Includes internal procedures and reference to standard employment law frameworks.

Workers have the right to join trade unions and to elect workplace representatives. Workers’ representatives have right to a compensation for trade union activity that takes place during the availability slots.

Platforms are required to stipulate occupational insurance to cover work-place accidents.

Right to suspension of the account in case of illness and maternity. In case of maternity, a lump sum of 1.500 € is granted to workers who have reached the threshold of 500 worked hours since the beginning of the collaboration. In case of sickness, shoppers have rights to an indemnity of maximum 1.500 € per solar year.

The agreement refers to general data protection legislation and transparency standards.

The agreement does not establish a pre-determined working time, and workers are free to select working slots.

The agreement establishes hourly wages and a bonus of 300 € each 1000 hours worked. Supplements or work carried out on Sunday or on festive days are recognised. The agreement stipulates an availability allowance which compensates shoppers for time slots in which they have indicated availability and during which they have neither carried out any task nor refused any task proposal.