Legislation

Policy guidance concerning labour protections for workers in new forms of employment (2026)

Country: China

Jurisdiction: National

Authority: General Office of the Communist Party of China Central Committee; General Office of the State Council

Legislation type: Guidance

Binding: No

Source: Visit page

Date of adoption: 2025

Legal Status: In force

Platform(s): Location-based (All) Online (All)

Summary

This Guidance, issued jointly by the General Office of the Communist Party of China Central Committee and the General Office of the State Council, establishes a policy framework for the service and management of "new employment groups", workers engaged through internet platforms and other new business forms (including delivery workers, ride-hailing drivers, and online content workers). The document addresses protection of rights and interests (including remuneration, rest, occupational safety, and social security), algorithm governance, personal data protection, dispute resolution, and integration of platform workers into society. It sets targets for 2027 and a further 3–5 year horizon for improving the regulatory and employment environment for these workers.

Additional provisions may be included in the original Guidance that are not covered in this summary. For complete information, please refer to the full text of the Guidance.

Thematic areas

第（八）条：健全符合新就业群体特点的社会保障制度体系，完善社会保险关系转移接续机制。扩大职业伤害保障试点，建立健全职业伤害保障制度。做好职业病防治工作。做好跨省异地就医直接结算服务。稳步推进新就业群体参加住房公积金制度。(...)

ENGLISH TRANSLATION

Section IV(8): Improve the social security system in line with the characteristics of new employment groups, and improve the mechanism for transferring and continuing social insurance relationships. Expand the pilot programme for occupational injury protection and establish and improve the occupational injury protection system. Carry out work on occupational disease prevention and treatment. Improve direct settlement services for cross-provincial medical treatment. Steadily advance the participation of new employment groups in the housing provident fund system. (...)
第（五）条：督促互联网平台企业、快递企业等根据工作任务、劳动强度等合理确定新就业群体劳动报酬，及时足额支付。(...) 依法依规查处不合理收费抽佣、不公平分配流量，以及滥用市场支配地位等违法违规行为。

ENGLISH TRANSLATION

Section III(5): Urge internet platform enterprises, express delivery enterprises, and others to reasonably determine the labour remuneration of new employment groups based on work tasks, labour intensity, and other factors, and to pay in full and on time. (...) Investigate and punish in accordance with laws and regulations such illegal and irregular conduct as unreasonable fees and commission deductions, unfair traffic distribution, and abuse of dominant market position. (...)
第（六）条：督促互联网平台企业切实履行社会责任，规范算法，提高透明度，保障新就业群体对算法规则的知情权、参与权、选择权。优化调整算法规则，充分听取工会、新就业群体代表等意见，合理确定分配规则、计价规则、时长预估等。定期审核、评估、验证算法机理和应用结果，严格执行算法备案制度。注重应用人工智能、物联网等创新技术优化算法。依法开展算法安全评估和监督检查工作。

ENGLISH TRANSLATION

Section III(6): Urge internet platform enterprises to fulfil their social responsibilities, standardise algorithms, improve transparency, and safeguard the right of new employment groups to be informed of, participate in, and choose algorithm rules. Optimise and adjust algorithm rules by fully taking into account the opinions of trade unions and representatives of new employment groups, and reasonably determine distribution rules, pricing rules, time estimation, and other parameters. Regularly review, evaluate, and verify algorithm mechanisms and application results, and strictly implement the algorithm filing system. Emphasise the application of innovative technologies such as artificial intelligence and the Internet of Things to optimise algorithms. Carry out algorithm security assessments and supervision and inspection work in accordance with the law.
第（四）条：(...)完善安全管理制度，保障新就业群体劳动安全和职业健康。(...)

第（五）条：(...) 加强恶劣天气等特殊情形下的劳动保护。(...)

第（八）条：(...) 扩大职业伤害保障试点，建立健全职业伤害保障制度。做好职业病防治工作。(...)

ENGLISH TRANSLATION

Section III(4): (...) Improve safety management systems to ensure the occupational safety and health of new employment groups. (...)

Section III(5): (...) Strengthen labour protection under special circumstances such as severe weather. (...)

Section IV(8): (...) Expand the pilot programme for occupational injury protection and establish and improve the occupational injury protection system. Carry out work on occupational disease prevention and treatment.
第（二）条：(...)有效发挥工会、共青团、妇联等群团组织桥梁纽带作用，加强对新就业群体的联系服务，延伸党的工作覆盖范围。(...)

第（五）条：畅通企业内部诉求表达渠道，完善纠纷处理机制，公平合理处置投诉申诉，保护各方正当权益。建立健全涉新就业群体权益重要事项常态化协商恳谈机制，协商结果通过适当形式向新就业群体公开。(...)

ENGLISH TRANSLATION

Section II(2): (...) Give full play to the bridging role of mass organisations such as trade unions, the Communist Youth League, and the Women's Federation, strengthen outreach and services to new employment groups, and extend the reach of Party work. (...)

Section III(5): Improve internal channels for workers to express their demands, improve dispute resolution mechanisms, handle complaints and appeals in a fair and reasonable manner, and protect the legitimate rights and interests of all parties. Establish and improve a normalised consultation and discussion mechanism on important matters affecting the rights and interests of new employment groups, and disclose the results of consultations to new employment groups in an appropriate form. (...)
第（四）条：推动互联网平台企业、快递企业等完善用工管理制度，推广使用适应行业特点、紧贴新就业群体需求的劳动合同、书面协议参考文本，根据用工事实等依法合理确定权利义务。(...)

ENGLISH TRANSLATION

Section III(4): Promote the improvement of employment management systems by internet platform enterprises, express delivery enterprises, and others; promote the use of reference texts for labour contracts and written agreements that are adapted to industry characteristics and closely aligned with the needs of new employment groups; and determine rights and obligations reasonably in accordance with the law based on the actual facts of employment, among other factors. (...)
第（五）条：(...)畅通企业内部诉求表达渠道，完善纠纷处理机制，公平合理处置投诉申诉，保护各方正当权益。建立健全涉新就业群体权益重要事项常态化协商恳谈机制，协商结果通过适当形式向新就业群体公开。(...)

第（十）条：依托政务服务便民热线等，推动跨部门、跨地域、政企协同办理，着力解决高频诉求和共性问题。坚持和发展新时代"枫桥经验"，创新完善矛盾化解机制，强化源头治理。加大劳动保障监察执法力度，依法及时有效维护新就业群体劳动保障权益。健全劳动争议协商调解工作机制，加强一站式调解，完善新就业群体劳动争议裁判规则。(...)

ENGLISH TRANSLATION

Section III(5): (...) Improve internal channels for workers to express their demands, improve dispute resolution mechanisms, handle complaints and appeals in a fair and reasonable manner, and protect the legitimate rights and interests of all parties. Establish and improve a normalised consultation and discussion mechanism on important matters affecting the rights and interests of new employment groups, and disclose the results of consultations to new employment groups in an appropriate form. (...)

Section IV(10): Relying on government service hotlines and other channels, promote cross-departmental, cross-regional, and government-enterprise coordination to resolve high-frequency and common demands. Uphold and develop the "Fengqiao Experience" of the new era, innovate and improve conflict resolution mechanisms, and strengthen governance at the source. Intensify labour security inspection and law enforcement, and protect the labour security rights and interests of new employment groups in a timely and effective manner in accordance with the law. Improve the working mechanism for consultation and mediation of labour disputes, strengthen one-stop mediation, and improve the rules for adjudicating labour disputes involving new employment groups. (...)