Naples Charter

Recognises the right of platform workers to organise and engage in collective bargaining and encourages dialogue between platforms and workers’ representatives.

Emphasises the importance of social protection for digital platform workers, without specifying implementation mechanisms.

Advocates transparency in scheduling and the right to reasonable working hours; specific limits are not defined.

The Charter calls for fair and adequate compensation.

Emphasises the need for clear policies on data collection, use, and protection to safeguard workers’ privacy.

Promotes transparency in algorithmic management and requires platforms to explain how algorithms affect work assignments and evaluations.

It underscores the responsibility of platforms to ensure the health and safety of workers, including providing necessary equipment and training.

Prohibits any form of discrimination.

Calls for clear and justified procedures regarding the suspension or deactivation of workers’ accounts, including the right to appeal.

Affirms workers’ right to join or form associations and to participate in collective action.

Applies to digital platform workers regardless of their legal employment status and acknowledges the need for fair treatment across different contractual arrangements.

Encourages the establishment of fair and accessible mechanisms for resolving disputes between workers and platforms.