Federal Law No. 289-FZ of 31 July 2025

Article 17. Rights and obligations of the operator when interacting with a partner-contractor who is a natural person.  (…) 

7. ensure that a partner-contractor who is a natural person has the technical ability to familiarize themselves with the offers of insurance organizations and non-state pension funds and to apply for the conclusion of a voluntary insurance contract and non-state pension provision, if the said organizations and funds have taken advantage of the opportunity to place such offers on the intermediary digital platform in accordance with paragraph 8 of this part; 

8. at the request of insurance organizations and non-state pension funds, ensure equal opportunity to post information on the intermediary digital platform about the insurance products they offer for voluntary medical insurance, non-state pension provision and voluntary accident and sickness insurance, and to ensure the technical possibility of concluding the relevant contracts, provided that such organizations and funds have this possibility; 

9. provide preferences to partner contractors who are individuals who have voluntarily entered into legal relations for compulsory pension insurance, compulsory social insurance for temporary disability and in connection with maternity, as well as those who have concluded voluntary medical insurance contracts, non-state pension provision contracts, voluntary accident and illness insurance agreements. The minimum scope of such preferences shall be established by the Government of the Russian Federation; (…) 

Article 16. Rights and obligations of a partner-contractor who is a natural person in interaction with the operator. (...) 

2. A partner-contractor who is a natural person shall have the right to: 2) independently determine the place and time of acceptance and execution of orders, the period of time during which it undertakes to perform work, provide services, in particular: a) familiarize themselves with the terms of the order and accept or refuse to accept it without incurring liability, except in cases where the partner-contractor, who is a natural person, voluntarily establishes a period of time during which they undertake to perform the work or provide the services, if the operator offers such a partner-contractor to accept and execute the order; b) independently decide on the choice of options for the place of performance of work, provision of services, and the period of time during which it undertakes to perform the work or provide the services, or to reject all options posted on the intermediary digital platform;


Article 17. Rights and obligations of the operator when interacting with a partner-contractor who is a natural person. 1. When interacting with a partner-contractor who is a natural person, the operator shall: (...) 5) establish restrictions on the systematic and continuous performance of work, provision of services by a partner-contractor who is a natural person in the interests of a single user-customer using the operator's intermediary digital platform. The criteria for the systematic and continuous performance of work for a single user-customer, the provision of services to a single user-customer, and/or the maximum number of orders that may be executed by a partner-contractor who is a natural person for a single user-customer in specific areas of activity shall be established by the Government of the Russian Federation; (...) 

Article 15. Conclusion of civil law contracts with partner contractors who are individuals (...) 4) for work performed or services rendered using an intermediary digital platform, the operator shall pay remuneration to the partner-contractor who is a natural person separately for each order; (…) 

Article 16. Rights and obligations of a partner-contractor who is a natural person in interaction with the operator (...) 2. A partner-contractor who is a natural person shall have the right to: (...) 3) receive remuneration for each completed order within the established time frame; (…) 

Article 17. Rights and obligations of the operator when interacting with a partner-contractor who is a natural person. 1. When interacting with a partner-contractor who is a natural person, the operator shall: (...) 3) ensure that the partner-contractor who is a natural person is familiar with the main terms of the order, including the following terms: (...) d) the minimum remuneration for the performance of the order in accordance with the price established by the operator and (or) the user-customer in the contract;

Article 4. Digital platform. Register of intermediary digital platforms. 

1. The owner of a digital platform shall be obliged to: 4) comply with the requirements of the legislation of the Russian Federation, in particular: d) ensure the protection of information contained on the digital platform and processed using it, in accordance with the requirements of the legislation of the Russian Federation on information, information technologies, and information protection, as well as the legislation of the Russian Federation in the field of personal data.

Article 17. Rights and obligations of the operator when interacting with a partner-contractor who is a natural person. 

2. When interacting with a partner-contractor who is a natural person within the framework of civil law relations, the operator has the right to: 

1) determine, using automated decision-making technologies, the performing partner who is a natural person to whom the order shall be sent; 

2) determine the amount of remuneration for the performing partner who is a natural person for work and/or services performed and/or provided using the intermediary digital platform, the procedure and terms for payment of such remuneration to this performing partner, including using automated decision-making technologies; 

3) evaluate the activities of a partner-contractor who is a natural person on the intermediary digital platform based on data on their compliance with the terms of contracts with user-customers and the operator, and publish on such platform a rating of this partner-contractor calculated by the operator; (...) 

12) establish restrictions on the distribution of orders among certain contractor partners who are individuals only through automated decision-making technologies. Requirements for automated decision-making technologies may be established by the Government of the Russian Federation or a federal executive authority authorized by it; (...) 

Article 16. Rights and obligations of a partner-contractor who is a natural person in interaction with the operator (...) 

1. A partner-contractor who is a natural person shall be obliged to perform orders independently within the framework of civil law relations, taking into account the legislation of the Russian Federation, quality and safety standards for the performance of work and the provision of services established by the operator in accordance with paragraph 1 of part 1 of Article 17 of this Federal Law, requirements for the performance of work and the provision of services established by the operator and (or) the user-customer, and comply with the requirements established by the legislation of the Russian Federation for the performance of specific work. (...)  

Article 17. Rights and obligations of the operator when interacting with a partner-contractor who is a natural person. 

1. When interacting with a partner-contractor who is a natural person, the operator shall: 1) establish and publish on the intermediary digital platform quality and safety standards for the performance of work and provision of services for which orders are placed, including requirements for confirmation of the performing partner's qualifications necessary to perform work and provide services involving danger to life and health; (...) 

Article 3. Principles of legal regulation of the platform economy in the Russian Federation (...) 

2. Access to and use of a digital platform shall be based on the principles of transparency (openness), non-discrimination, and the inadmissibility of restricting free access of persons to a digital platform, except as provided by the legislation of the Russian Federation. (…) 

Article 17. Rights and obligations of the operator when interacting with a partner-contractor who is a natural person. 

2. When interacting with a partner-contractor who is a natural person within the framework of civil law relations, the operator has the right to: 5) apply to a partner-contractor who is a natural person the measures provided for by the legislation of the Russian Federation and the agreement between the operator and the partner-contractor who is a natural person, restrict access to the personal account for failure to perform and (or) improper performance of an order accepted by that partner-contractor or refusal to accept orders during the period specified in accordance with paragraph 2 of part 2 of Article 16 of this Federal Law;

Article 16. Rights and obligations of a partner-contractor who is a natural person in interaction with the operator. 

2. A partner-contractor who is a natural person shall have the right to: 7) participate in public associations of partner contractors on a voluntary basis.

Article 15. Conclusion of civil law contracts with partner contractors who are individuals. A partner-contractor who is an individual entrepreneur or an individual applying the special tax regime "Tax on Professional Income" in accordance with Federal Law No. 422-FZ of November 27, 2018, "On Conducting an Experiment to Establish a Special Tax Regime "Tax on Professional Income" (hereinafter referred to in this chapter as a partner-contractor who is a natural person), personally performing work or providing services, has the right to carry out such activities within the framework of civil law relations using an intermediary digital platform if its activities meet all of the following requirements: 

1) the order offered to the partner-contractor who is a natural person is aimed at performing specific work, providing specific services, and does not provide for the partner-contractor to have a work schedule (schedule) for work and compliance with the internal labor regulations and local regulatory acts of the operator and (or) user-customer containing labor law provisions; 

2) the partner-contractor who is a natural person independently decides on the performance of work, the provision of services and has the right not to accept an order without incurring liability, except in cases where such partner-contractor voluntarily chooses a period of time during which it undertakes to perform the work or provide the services in accordance with paragraph 2 of part 2 of Article 16 of this Federal Law; 

3) a contractor who is a natural person is not allowed to perform additional work or provide additional services not specified in the order placed on the intermediary digital platform and accepted by such contractor; 

4) for work performed or services rendered using an intermediary digital platform, the operator shall pay remuneration to the partner-contractor who is a natural person separately for each order; 

5) the performance of work or provision of services by a partner-contractor who is a natural person shall not include: a) the involvement of third parties; b) the provision of additional social guarantees to the partner-contractor who is a natural person at the expense of the operator and (or) the user-customer, unless otherwise provided by this Federal Law; c) the provision by the operator and (or) the user-customer to the partner-contractor who is a natural person of weekly days off and leave provided for by the labor legislation of the Russian Federation. This provision does not restrict the partner-contractor from taking breaks in work and using time for rest.

Article 14. Consideration of complaints (resolution of disputes) on the intermediary digital platform. 1. Before applying to a court to challenge the actions (inaction) of the operator related to the application of civil liability measures against a partner or owner of an order pickup point, restriction or termination of the placement of a product card, restriction of access to a personal account, lowering the rating, changing the position of the product card in search results, the partner or owner of the order pickup point must file a complaint with the operator through the pre-trial complaint review (dispute resolution) system. The operator shall ensure that the partner or owner of the order pickup point has the opportunity to appeal the specified actions (inaction) using the pre-trial complaint review (dispute resolution) system available on the intermediary digital platform and shall respond to such a complaint no later than fifteen days from the date of its submission using the specified system. (...)