Collective bargaining agreement

Voluntary company agreement on Code of Conduct for crowdworkers

Country
Germany
Level
Company
Initiative type
Code of conduct
Binding agreement
Voluntary
Date of agreement
In force
Yes
Source
Visit page
Platform(s)
(Online) Crowdworking

Summary

This Code of Conduct, launched in October 2015 and updated in 2017, is a voluntary initiative involving several crowdworking platforms and the German Crowdsourcing Association, in collaboration with IG Metall. It outlines ten principles for cooperation among platforms, clients, and crowdworkers. The Code addresses remuneration, data protection, task clarity, and dispute resolution through an Ombuds Office. It does not define employment status and applies only to participating platforms. For more information, please refer to the full text of the code of conduct (last checked Nov. 2025).

Collective bargaining agreement parties

Employers side:

  1. Testbirds
  2. Clickworker
  3. Content.de
  4. Crowd Guru
  5. Streetspotr
  6. Wer denkt was (App Jobber)
  7. 24Insights (Shop scout)
  8. BugFinders
  9. DIGIVANTE
  10. TextBroker

Workers side:

  1. Deutscher Crowdsourcing Verband e.V. (German Crowdsourcing Association)
  2. IG Metall

Scope of the agreement

Applies only to platforms that voluntarily sign the Code. Crowdworkers remain self-employed by default.

Thematic areas