Just Eat company agreement

The company commits to informing employee representatives about the use of algorithms or AI systems that affect working conditions, access to employment, and job retention, including any profiling activities.

The agreement applies to all employees engaged under an employment contract to provide services to the company.

The agreement outlines procedures for contract termination, including the requirement for the company to provide a settlement proposal (finiquito) at the time of dismissal, with payment to be made within 72 hours. It also allows employees to request the presence of a legal representative during the signing of the settlement. Additionally, the agreement specifies notice periods for voluntary resignations: 30 days for Group I employees and 15 days for Groups II to V.

The agreement reaffirms the company's commitment to equal treatment and non-discrimination, explicitly prohibiting direct or indirect discrimination between men and women in relation to job classification and professional development.

The agreement establishes a Joint Committee (Comisión Paritaria) composed of representatives from both the company and the unions, responsible for interpreting and monitoring the application of the agreement. In case of disputes, the agreement provides for the use of mediation and arbitration procedures through the Interconfederal Service of Mediation and Arbitration (SIMA), facilitating conflict resolution without resorting to litigation.

The agreement establishes mechanisms for trade union representation and dialogue between the company and employee representatives.

The company guarantees effective occupational safety and health protection by providing appropriate personal protective equipment and ensuring safe working conditions, particularly for delivery personnel.

The agreement provides that riders at Just Eat shall be remunerated in accordance with the applicable hospitality sector collective agreement, guaranteeing a fixed salary rather than per-delivery payments. This includes entitlements such as paid annual leave, sick leave, and other benefits associated with salaried employment.

Employees are entitled to social security benefits, including company supplements in cases of temporary incapacity due to work-related accidents or occupational diseases, ensuring coverage of 100% of the contribution base.

Employees shall be informed about the use of algorithms and AI systems in decision-making processes, including the parameters and data used, to ensure transparency and compliance with data protection regulations.

The agreement sets a standard maximum annual working time, with a weekly limit of 40 hours and daily shifts not exceeding 9 hours. It also defines rules on effective working time, rest periods, and compensation for schedule variations, ensuring that shifts are organised within defined time slots.